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Shipping & Returns

Shipping Policy to U.S. 48 States:

Free ground shipping for all orders $100.00 and greater, per Manufacturer, shipping within the U.S. 48 States. All orders under $100.00 shipping within the U.S. 48 States will ship via UPS, Fedex or USPS at a shipping cost of $8.50 per Manufacturer.

No changes, corrections or cancellations are allowed after your order has been submitted to the shipping department.

All Orders for Top Knobs hardware ship via UPS and require a signature for delivery. Also, UPS cannot ship to a P.O. Box.

Expedited Shipping:

UPS Next Business Day Air - $47.00 per Manufacturer *
UPS 2nd Business Day Air - $37.00 per Manufacturer *

* Expedited Shipping Rates apply to orders for item quantities of 100 pcs or less of cabinet hardware (pulls and knobs) or 10 pcs or less of bathroom hardware and hooks.

For Expedited Shipping orders with item quantities greater than 100 pcs of cabinet hardware (pulls and knobs) or 10 pcs of bathroom hardware, actual shipping charges will be added to your order.

Alaska, Hawaii, Virgin Islands & Puerto Rico:

All AK, HI, VI, & PR orders: $29.00 per order for Standard Shipping (USPS Priority Mail)

(Rates apply to orders for item quantities of 100 pcs or less of cabinet hardware (pulls and knobs) or 10 pcs or less of bathroom hardware and hooks. For quantities greater, actual shipping charges will be applied.)

Canada:

All orders to Canada: $35.00 USD per order for Standard Shipping (USPS Priority Mail International). Customer is responsible for any duties or taxes collected on behalf of the Canadian government.

(Rates apply to orders for order quantities of 100 pcs or less of cabinet hardware pulls, hinges and knobs or 10 pcs of bathroom towel bar hardware and hooks. For quantities greater, actual shipping charges will be applied.)

International other than Canada:

We will gladly ship your order to any address in the world.

For all international orders other than Canada, actual shipping charges will be applied to your order. International orders will be shipped via USPS Priority Mail. The shipping charges will be indicated on your packing list when you receive your shipment. If you wish to know the shipping charges in advance of the shipment, please make a comment on your order or send us an email requesting notification of the shipping charges.


Return Policy

If you are not completely satisfied with your purchase please feel free to return it within 30 days of receipt of your order. Items must be returned in their original unopened packaging. You will be credited the full amount minus any shipping charges plus a 20% restocking fee. Returns received after 30 days will not be credited.

Schaub & Company Collection: All returns for our Schaub Collections will incur a 25% restocking fee.

GATCO, INC: All returns for our GATCO Collections will incur a 35% restocking fee.