Shipping and Returns


General Shipping Information

  • Most orders ship via FedEx or UPS who will not deliver to a PO box. Please select USPS if using a PO box.
  • We offer free shipping within the continental U.S. for orders over $50.
  • Orders normally ship within 24 to 48 hours after they are placed (Monday through Friday, excluding holidays).
  • We cannot cancel or alter your order for made-to-order product once it has been processed.


  • Expedited Shipping Services

    • Expedited services such as Next Day Air and Second Day Air shipping are available depending on product selection and shipment destination.
    • Next Day Air shipments will be delivered one day after they are processed by the carrier, while Second Day Air orders are delivered two days after a given carrier processes that shipment.
    • The cut-off time for expedited orders to ship on the same day is 2:00p Eastern. This is subject to change without notice.


    • International Shipments

      • We are not responsible for additional duties and/or charges collected by shipping carriers on behalf of your country.
      • Orders may be shipped via carriers other than UPS.
      • We may e-mail you with the actual freight charges for your approval prior to shipping an international order.


      Returns

      • If you are not completely satisfied with your purchase please contact us using the information below.
      • To be eligible for credit, items must be returned in their original unopened packaging and be in sell-able condition.
      • Returns received after 30 days will not be credited.


      • 1.855.680.2941 MON - FRI 8:30a - 5:00p EST

        info@knobbrands.com

        850 Hollie Drive, Suite 800 Martinsville, VA 24112